How am I

I still haven't received the email I've been hanging on for. Never mind. I've got three people on my case, and a fourth will follow on Monday. I'm really feeling quite angry about the way I've been treated for a second time. It just won't do. It shouldn't have happened in the first place. Apart from that the back is still hurting and making things slightly difficult for me. Apart from that I stay focused on the things I need to do, and try to remain positive.