Tuesday, 23 September 2014
More about Aspergers
My phone call to the Inland Revenue was sheer torture. I don't at all like phones in the first place. The phone was initially answered by a robot thing. I didn't understand what it was asking, but could neither see nor question it. It put me on hold while I listened to twenty minutes-worth of the most atrocious musack, punctuated regularly by a computerised voice advising that 'one of our advisers will speak to you as soon as possible'. All of this was at premium rate, thereby generating a tidy packet for the Treasury. By the way, in my last position as Customer Service Manager, I was called to account if any customer had had to wait for more than twenty rings. My job was indeed on the line if there was any repetition of this. What a different world.
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